Agreement and eligibility
These Terms govern use of the Luma mobile application, website, and related services. By creating an account, you confirm that you meet the minimum age required in your country and can enter into this agreement. The operating entity and governing-law details must be completed before release.
What Luma provides
Luma helps you store and organize personal health records, preserve uploaded source pages, create and export user-verified result sheets, compare laboratory entries with matching units, schedule medication and follow-up reminders, optionally track menstrual cycles, and retrieve factual information from your records. Features may change during testing as privacy, accessibility, and reliability are validated.
Not medical care
Luma is not a doctor, healthcare provider, diagnostic service, treatment service, or medical device. It does not diagnose conditions; recommend medicines, supplements, treatments, or dosages; determine pregnancy or fertility; or make emergency decisions.
If you may be experiencing an emergency, contact local emergency services or a qualified healthcare professional immediately.
Your account and security
Provide accurate registration information, keep credentials and devices secure, and notify support if you suspect unauthorized access. You are responsible for activity performed through your account until access is revoked. We may suspend sessions when reasonably necessary to protect users or the service.
Your records and responsibilities
You retain rights in information and documents you submit. You grant Luma the limited permission needed to process, transmit, display, and—where a feature explicitly says so—store that content solely to operate requested features.
You are responsible for checking OCR-proposed and manual entries against the original report before saving. Automated extraction may omit or misread information. Do not upload information you lack the right to process, including another person’s records without lawful authority.
Acceptable use
You must not misuse the service.
- Attempt to access another person’s account or records.
- Upload malware, unlawful material, or content that infringes another person’s rights.
- Probe, disrupt, overload, bypass, or interfere with security controls.
- Use the service to make automated medical, employment, insurance, or eligibility decisions about others.
- Copy, resell, or reverse engineer protected service components except where applicable law expressly permits it.
Doctor referrals and subscriptions
A patient may optionally enter a participating doctor’s code when creating an account. The code records referral attribution only and does not create clinical access, a clinician–patient relationship, or permission for the doctor to view the patient’s information.
The planned Luma Pro monthly subscription unlocks new medical-report uploads and active medication reminders. If a subscription expires, previously stored records remain viewable, exportable, and deletable; cycle tracking remains available; and stored medication schedules remain visible but their Luma notifications pause. Restoring the subscription restores paid features without removing earlier data.
Subscription pricing is displayed and billed by the applicable app store and may vary by country, currency, tax, and platform. The current beta does not charge users. Partner commission percentages, eligibility periods, refunds, payout timing, and tax requirements must be agreed separately with each participating doctor before payments begin.
Reminders and estimates
Notifications may be delayed, suppressed, or affected by device settings, connectivity, and time-zone changes. You remain responsible for medicines, appointments, and follow-up. Cycle predictions weight recent valid cycle lengths, widen date windows when history is limited or variable, and estimate ovulation separately. They remain estimates—not medical conclusions, pregnancy or fertility determinations, or reliable contraception.
Third-party services and availability
The service may depend on app stores, hosting, storage, notification, email, security, or user-approved processing providers. Their availability is outside Luma’s complete control. We may maintain, change, or discontinue features and will provide notice of material changes where reasonably possible.
Suspension, export, and deletion
The beta lets you export locally stored app information, sign out, and permanently delete your account and linked server-side health data from Profile after explicit confirmation. Deletion also clears local Luma state and cancels reminders scheduled by the app. We may restrict access for security threats, prohibited use, legal requirements, or material breach.
Disclaimers and liability
To the extent permitted by applicable law, the service is provided without guarantees that it will be uninterrupted, error-free, or appropriate for any medical decision. Mandatory consumer rights are not excluded. Final warranty exclusions, liability caps, indemnity terms, dispute process, and governing law require qualified legal review for the actual operating entity and launch markets.
Changes and contact
Material changes will be dated and communicated as required. Support contact placeholder: support@example.com. Replace it with the operator’s legal name, mailing address, and monitored support channel before release.
These Terms are a structured draft and must be finalized by qualified counsel before public distribution.